Frequently asked questions
Below you'll find answers to common questions potential clients ask of K.i.S
Media. We'd love to hear from you about your Web site needs.
Fees and Payments
How much will it cost?
100% Satisfaction Guarantee!
Can K.i.S
work within your budget?
What types of payments does K.i.S
accept?
Scheduling, Time Frames
How long will it take?
Time frames spelled out
How soon can we start?
Standards, CSS, HTML, XHTML
Content Updating
Can K.i.S
update content when needed after the site design is completed?
Can K.i.S
create our site to manage updating ourselves?
Can K.i.S
create sites that will look good in any browser?
Does K.i.S
Media Group use style sheets, or CSS?
More questions?
Fees and Payments
Nearly everyone inquiring about a new Web site, a redesign, or other Web site needs wants to know how much services cost and when and how payments are to be made.
How much does a website cost?
Our services are competitively priced. Since every project is different,
we'll need some details about what you have in mind, after which we'll
be happy to provide you with an estimate. See our Planning
Your Web Site to see what information we'll need from you to provide you with an
estimate.
We base our estimates and proposals on materials needed and how much time it will take to complete your project based on the details we learn from you. There are no hidden fees or surprises. We're also happy to charge by the project or by time and materials.
Do you have a small project in mind, such as a few images to be optimized for the Web? We can provide estimates for that, too, of course.
We offer a 10% discount for all churches, charities and other non-profit organizations.
100% Satisfaction Guarantee!
To assure you our  prices and workmanship are the best, we give you a 100% Satisfaction Guarantee: If you are not completely satisfied with the homepage design you are presented, we will refund 100% of your money. After the acceptance of the homepage design and before the launch of your website if you wish to discontinue the project you will receive a 50% refund, this only covers part of the cost we incur during the creation of your website.
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Can K.i.S
Media work within your budget?
Have a specific budget to meet? Most companies and individuals do, and we take a realistic approach. We're experienced with tailoring our work to provide the best results within your budget needs. Let us know your budget and we'll tailor our estimate to stay within that.
We offer a 10% discount for all churches, charities and other non-profit organizations.
What types of payments does K.i.S
Media accept?
K.i.S
Media Group accepts payments by check or money order. Checks may be made payable to K.i.S
Media Group and sent to:
K.i.S
Media Group
1106 - 75 street
Edmonton, AB T6K-2S2
CANADA
Note: All fees are in Canadian funds. (CAD dollar)
Canadians please add an additional 5% GST
Scheduling, Time Frames
How long will it take?
A typical Web site will take about 30 days. Larger sites may take
longer, and smaller sites may take less time. If you need something in a hurry
there may be a rush fee.
Time frames spelled out
K.i.S
Media will work with you to establish realistic dates to accomplish
our project with you in a timely manner.
Content ready?
For Web site design and development projects, please note that it's important
to have all your content ready to go. K.i.S
Media is happy to consult with
you about content that you may need, including written content, images, logos,
and related information. Once K.i.S
Media receives all your content in
final form the Web site design and construction can begin. See "Planning
Your Web site".
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How soon can we start?
It's common to have initial discussions about the project, work out the contract
details, and schedule the project to begin a few weeks later to allow you to
gather your content, images, and other materials needed. If you have all your
content and materials ready now, we'll work out our schedule to get started sooner.
Perhaps you want to get started on gathering your content now, even though you
may not be ready to start on the Web site project for a few months. K.i.S
Media is happy to schedule the project to begin several months from now.
Browsers, Standards, CSS, HTML, XML
Can K.i.S
create sites that will look
good in any browser?
We are experienced in developing sites for a wide range of browsers,
such as Internet Explorer, Opera, Netscape, Mozilla, and Safari. Our sites will
also work across platforms, such as Windows PCs or Apple Macintosh computers.
We'll base the design and development on your target market while making sure
your site works well and is fully accessible by even older browsers or text-only
browsers or alternative devices.
Does K.i.S
Media use style sheets, or CSS?
Yes. Style sheets provide a site's visual presentation. Their use is important
for the site's development and maintenance. K.i.S
Media Group is an expert in
CSS and developing efficient sites with their use.
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Content Updating
Keeping your content fresh and up-to-date is an important part of managing your
Web site.
Can K.i.S
update content when needed after the site design is completed?
Yes, absolutely. We appreciate ongoing relationships with our clients. For ongoing
site updating we typically just bill by the hour and send invoices once or twice
a month.
Can K.i.S
Media create our site to manage updating ourselves?
Of course. K.i.S
Media can create or redesign your site so that you can
easily update content yourself, even if you don't know any HTML. If you have
any questions along the way, or if you need our services for image optimization,
for example, we're still more than happy to assist.
More questions?
Do you have other questions? Please contact us and let us know, and we'll happy
to discuss your needs with you and answer your questions. We look forward to
hearing from you
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